Shipping Policy

Last updated: 21/02/2026

1. Order processing time

All orders are processed within 48 hours (Monday to Friday) from the moment the order is placed.

Orders placed on weekends or public holidays will be processed on the next business day.

You will receive a confirmation email once your order has been prepared and shipped, including your tracking number.

 

2. Shipping methods & delivery times

We ship using certified and tracked delivery services.

Spain (Peninsula)

48–72 hours via Correos

Canary Islands

5–7 business days via Correos

International Orders

5–14 business days via UPS

Delivery times are estimates and may vary depending on destination, customs procedures, or carrier delays.

 

3. Shipping costs

Shipping costs depend on the destination and are calculated at checkout based on the rates provided by our shipping carriers (Correos and UPS).

The final shipping cost will be displayed before completing your purchase.

 

4. Customs & import duties

For international orders, customs duties, import taxes, or additional charges may apply depending on the destination country.

These charges are the responsibility of the customer. Mizizi is not responsible for customs fees or delays caused by customs procedures.

 

5. Delivery Responsibility

Once the order has been handed over to the carrier and a tracking number has been provided, delivery responsibility transfers to the carrier.

If you experience issues with delivery, please contact us at info@mizizi.art, and we will assist you in resolving the matter.